EVERED has established a complete set of management systems from initial consultation, solution design, on-site visit, goods preparation and shipment to after sales complaints handling, to effectively ensure rapid and timely transmission of information so that the most specialized services and technical supports can be provided by the correct persons at the correct time.
Rapid reply within 30 minutes
To the issue you consult about, or the feedback from you, we are sure to make reply within 30 minutes to have effective communication.
Providing solution design within 24 hours
According to the results of communication with you, we will, within 24 hours, provide a design solution, or a solution handling your feedback.
Dispatching engineers within 24/72 hours
If we decide to dispatch engineers to support your production, we commit ourselves to dispatching them within 72 hours .
Systematic and standardized procedures from services to goods preparation and shipment ensuring high safety and efficiency
EVERED has established a complete set of management systems from initial consultation, solution design, on-site visit, goods preparation and shipment, to after sales complaints handling, to effectively ensure rapid and timely transmission of information so that the most specialized services and technical supports can be provided by the correct persons at the correct time. During each stage from initial consultation, solution design, to on-site visit, we ensure that the most specialized services and technical supports can be provided by the correct persons at the correct time.
Checking stock with purchase order
With the sales contract, the order tracking clerk checks the models and quantities of equipment and spare parts, to ensure 100% correspondence of the purchase order and the goods preparation.
Quality inspection before equipment delivery out of factory
Upon completion of the manufacturing of equipment, the quality inspector strictly checks quality of the equipment with the checklist for every incompliance with the requirements.
Specialty installation and commissioning ensuring complete acceptance of production line
Depending on the customers’ needs, EVERED installation engineers can provide on-site guidance in infrastructure construction, equipment installation and commissioning, as well as trial operation of entire production line. If technical items meet the design criteria, the customer will issue the certificate of conformity.
Installation preparation stage
Checking the purchase order; counting the items with the purchase order; checking the dimensions including evaluations of the items with the drawings.
Equipment installation stage
Install the main equipment and supporting equipment according to the installation drawing.
PROJECT MANAGEMENT SERVICES
We assign a project manager for each project, who provides specialized project management services, including strict project stage progress management to ensure on-schedule project completion. Strict internal production management ensuring on-schedule production completion.Providing customers with detailed construction schedule and proposal to ensure on-schedule completion of production line construction.
INSTALLATION SERVICES
We provide complete installation services for customers regarding site leveling, foundation drawing inspection, construction progress and team planning, installation instructions, and production line commissioning, to ensure smooth operation of production lines. In addition, we provide appropriate trainings for customers to achieve their satisfaction.